Terms & refunds

1. Your agreement

DraftKey is a product of Aura Technologies (referred to here as “we”, “us”, or “our”). These terms cover the DraftKey website, app, and direct purchases. Read them before paying; checkout asks you to accept them. The version accepted at purchase governs that purchase. You must have legal capacity to enter this agreement and authority to act for any organization you represent.

2. What your purchase includes

A single payment buys a non-exclusive license to use DraftKey on up to three Macs you own or control, for personal or internal business use. Software is licensed, not sold. “Lifetime” means the license to the purchased software does not expire; it does not promise perpetual hosting, support, new products, every future major version, or compatibility with future operating systems. This does not limit updates or support required by law or specifically promised at purchase.

Keep your key private. Do not share, resell, sublicense, publish keys, bypass activation limits, or distribute unauthorized copies. Do not misuse the app, infringe others’ rights, or interfere with the licensing service. Restrictions on modification or reverse engineering apply only where permitted by law. Third-party and open-source components retain their own licenses; those rights are not restricted by these terms.

3. Compatibility & downloads

The current DraftKey installer requires macOS 14 or later and an Apple Silicon Mac. AI features require at least 8 GB of memory and a separate writing-model download, currently about 1.12 GB. Allow at least 2.2 GB of free space for that download and its temporary files, plus space for the app. Sizes can change with model updates. Compatibility varies by app and text field; macOS Accessibility and Input Monitoring permissions enable relevant features.

Clicking “Get started” in the Mac app begins the model download in the background if the model is not already ready or downloading. This happens before the later writing-model setup step and does not require a separate “Download” click. Setup can retry a failed download. Model files are fetched from Hugging Face; your connection, storage, and data charges apply. Downloading the installer or browsing this website does not itself start the model download. Writing inference runs locally after setup; an internet connection is needed for model downloads and license activation or verification.

Review the published requirements before purchase. Performance depends on your Mac, other running apps, and the task. Website demonstrations use prepared examples. Buy for the features actually offered at checkout, not an anticipated feature or release date. Get the current signed, notarized installer from our Mac download page. Version 0.1.1 and later can check for signed app updates; installation requires your approval.

4. Payment & key delivery

Stripe processes payment. The currency and total payable are shown before you confirm; a lifetime license has no recurring charge. A key is issued only after the server verifies successful payment. Your private success page displays the key; save it securely before closing the tab. The receipt link is available for 30 days. Do not assume a key will arrive by email. If payment succeeds but your key is missing, contact us with your payment receipt instead of paying again. Never send a full card number, password, or private license key in a public message.

5. Refunds & cancellation

We do not offer an unconditional money-back guarantee. Except where applicable law requires otherwise, refunds for a change of mind, accidental purchase, unused software, or a disclosed compatibility limitation are granted only at our discretion. Contact contact@aura-technologies.co with your purchase email, receipt or transaction reference, and a short explanation. We may request reasonable proof of purchase and troubleshooting details. A goodwill refund in one case does not create a promise to refund other purchases.

This policy does not limit remedies for non-delivery, faulty or misdescribed digital content, or any other right that cannot legally be excluded. Where a refund or cancellation is required by law, it does not depend on our discretion. Approved refunds normally go to the original payment method; processing time depends on Stripe and your bank. A full refund or valid cancellation ends the refunded license, and you must stop using it. We may deactivate that key; partial remedies do not automatically terminate the entire license.

Consumers in the EU/EEA and UK: distance purchases generally include a 14-day withdrawal right, subject to applicable rules. For digital content, early loss of that right requires the legally required express consent, acknowledgement, supply, and confirmation. Accepting these general terms or receiving a key alone is not treated as a waiver. This checkout does not currently collect a separate early-supply withdrawal waiver. Statutory rights concerning defective digital content continue to apply.

To exercise an applicable withdrawal right, email a clear statement before your deadline; you do not need our permission or a particular form. You may use: “I withdraw from my DraftKey purchase, ordered on [date], reference [receipt reference]. Name: [name]. Address: [address]. Date: [date].” Required refunds follow the applicable legal deadline and payment rules. Contacting support first is encouraged, but does not restrict lawful payment disputes, complaints, or court remedies.

6. Your writing & our responsibility

You retain your rights in your writing. AI suggestions may be inaccurate, incomplete, or similar to others’ output. Review changes before using or sending them; keep backups of important work. DraftKey is a writing tool, not professional medical, legal, or financial advice. You are responsible for having permission to process the content you use.

To the extent permitted by law, the app is provided as available, without promises of error-free or uninterrupted operation, suitability for every purpose, or compatibility with every app. To that same extent, we exclude indirect or consequential losses, lost profits, and loss of business, and limit our aggregate contractual liability to the amount paid for the affected license.

These exclusions and limits do not apply where prohibited, including mandatory consumer guarantees, fraud, intentional misconduct, gross negligence, or death or personal injury where liability cannot be limited. Where the stated limit cannot lawfully apply, the applicable legal rules control. Nothing excludes responsibility for promised functionality or required remedies.

7. Ending a license & changes

We may suspend or end a license for fraud, unauthorized key distribution, or a material breach of these terms. Where appropriate, we will give notice and a reasonable opportunity to fix the breach; urgent security or fraud issues may require immediate action. We do not revoke a valid license merely for a negative review or a lawful complaint. Uninstalling the app does not itself request a refund.

New terms apply to future purchases or to changes you validly accept; posting an update does not retroactively remove purchased rights. If a provision is unenforceable, the remaining provisions apply to the extent lawful. Any mandatory protections and rights to bring proceedings in your home jurisdiction remain available. No exclusive court, arbitration requirement, or class-action waiver is imposed by these terms.

8. Contact & privacy

Purchase questions, technical help, refund requests, and formal notices: contact@aura-technologies.co. Parent company: aura-technologies.co. See our Privacy notice for website, payment, activation, and model-download data.